Privacy policy

About our privacy policy

Blue Leaf B.V. cares greatly about your privacy. We exclusively process data that we need for (improving) our services, and carefully handle all information gathered about you and your usage of our services. Your data is not shared with third parties for commercial goals. This privacy policy applies to the use of the website and the services provided by Blue Leaf B.V.. The starting date for the validity of these terms and conditions is 9/03/2019, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data could be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have regarding the personal data you provide us.

If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

About our dataprocessing

Below you can read how we process your data, where we save it, what security techniques we use and to whom the data is visible.

For what purpose and on what basis we process personal data

Blue Leaf B.V. processes your personal data for the following purposes:

- Handling your payment
- Sending our newsletter and/or advertising leaflet
- To be able to call or e-mail you if this is necessary to perform our services
- Inform you about changes to our services and products
- Offer you the possibility to create an account
- To deliver goods and services to you
- Blue Leaf B.V. analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Blue Leaf B.V. tracks your surfing behaviour across various websites with which we tailor our products and services to your needs.

How long we keep personal data

Blue Leaf B.V. does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Personal data:Name
Retention period:7 years
Reason:Part of invoice (obligation of tax authorities to keep invoices)

Personal data:Address
Retention period:7 years
Reason:Part of invoice (obligation of tax authorities to keep invoices)

Personal data:Email address
Retention period:7 years
Reason:Part of invoice (obligation of tax authorities to keep invoices)

Personal data:Phone number
Retention period:7 years old
Reason:Part of invoice (obligation of tax authorities to keep invoices)

E-mail and mailinglists

MailChimp

We use the email services of MailChimp, a third party that facilitates our websites email-traffic and possible newsletters. Any conformation email you receive from our website and webforms are sent to you from the servers of MailChimp. MailChimp will not use your name and email address for their own purposes. At the bottom of each automated email sent from our website you will find an ‘unsubscribe” link. When you click on this link you will no longer receive automated emails from our website, note that this can affect the functionality of our website greatly. Your personal data will be securely stored by MailChimp. MailChimp uses cookies and other internet technologies that track if emails are opened and read. Mailchimp retains the right to use your personal information to further improve their services and, within this context, share it with third parties.

- Name
- Address details
- Phone number
- E-mail address
- IP-address*
- Payment method

  • Other data that you actively provide to us (e.g. in correspondence or when placing order)*

*In some cases

Gmail

For our regular business email, we use the email services of Gmail. This party has implemented fitting technical and organisational measures to prevent misuse, loss or corruption of your data. Gmail does not have access to our mailbox and we treat our email-traffic confidentially.

- Name
- Address details
- Phone number
- E-mail address
- IP-address*
- Payment method

  • Other data that you actively provide to us (e.g. in correspondence or when placing order)*

*In some cases

Voys

We use the phone services of Voys. When you call Blue Leaf B.V. or when we call you, we will use their services.

In case of telephone communication:

  • Telephone number*
  • - User-voiced voicemail message*

*In some cases

Payment processors

Mollie

For concluding and processing (part of) our payments in our webshop we use the payment provider Mollie. Mollie processes your name, address and residence information. They also process payment information such as your bank account number or credit card number. Mollie has implemented fitting technical and organisational measures to protect your personal data. Mollie retains the right to use your personal (anonymized) information to further improve their services and, within this context, share it with third parties. All the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by Mollie that uses third parties. Mollie does not store your data any longer than the instalments permitted by the appropriate legal grounds.

- Payment details (e.g. bank account number or credit card number)
- IP address
- Internet browser and device type
- First and last name*
- Address details*
- Information about purchased product/service*

  • Other data that you actively provide to Mollie (e.g. in correspondence or by telephone)*

*In some cases


Transport and logistics

PostNL

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of PostNL. For a successful delivery it is important that we share you name, address and residential details with PostNL. PostNL uses this information with the sole purpose to carry out the agreement of delivery. In case of PostNL hiring subcontractors, they will share said information with these parties.

  • Name
  • Address details
  • Phone number
  • Email address *

*In some cases

DHL

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of DHL. For a successful delivery it is important that we share you name, address and residential details with DHL. DHL uses this information with the sole purpose to carry out the agreement of delivery. In case of DHL hiring subcontractors, they will share said information with these parties.

  • Name
  • Address details
  • Phone number
  • Email address *

*In some cases

DPD

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of DPD. For a successful delivery it is important that we share you name, address and residential details with DPD. DPD uses this information with the sole purpose to carry out the agreement of delivery. In case of DPD hiring subcontractors, they will share said information with these parties.

  • Name
  • Address details
  • Phone number
  • Email address *

*In some cases

Sendcloud

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of Sendcloud. For a successful delivery it is important that we share you name, address and residential details with Sendcloud. Sendcloud uses this information with the sole purpose to carry out the agreement of delivery. In case of Sendcloud hiring subcontractors, they will share said information with these parties.

  • Name
  • Address details
  • Phone number
  • Email address *

*In some cases

Cookies

Blue Leaf B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone on the first visit to this website. Blue Leaf B.V. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer tailor-made content and advertisements.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview:

Cookie provider
Name
Function
Retention period

Facebook
Facebook pixel
View, among other things, whether a customer has come to the website via Facebook
-

Blue Leaf B.V.
_has_js
Checks whether device Javascript used.
End of user website session.

Blue Leaf B.V.
SSESS***
Remembers user preferences (e.g. cart content, entered data, etc.)
24 days

Blue Leaf B.V. (Google Analytics)
_gid
Analytical cookie that measures website visits (distinguishing different users))
24 hours

Blue Leaf B.V. (Google Analytics)
_ga
Analytical cookie that measures website visits (distinguishing different users)
2 years

Blue Leaf B.V. (Google Analytics)
_gat
Analytics cookie that measures website visit (limited number of requests google's ad network (doubleclick.net))
10 minutes

Youtube
YSC
Used for storing Youtube settings and other unspecified purposes (https://www.google.com/policies/privacy/)
End of user website session

Youtube
VISITOR_INFO1_LIVE
Used for storing Youtube settings and other unspecified purposes (https://www.google.com/policies/privacy/)
7 months

Youtube
PREF
Used for storing Youtube settings and other unspecified purposes (https://www.google.com/policies/privacy/)
2 years

Youtube
GPS
GPS location mobile user
1 day

*** Cookie name starts with characters described. Instead of *** follow unique characters for the user/user session

Purpose of data processing

General purpose of data processing

We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to - not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation.

Automatically collected data

Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.

Cooperation in tax and criminal investigation

In some cases, we may be obligated by government to a lawful duty of sharing your information with the purpose of assisting in a fiscal or criminal investigation. In such cases we are forced to comply and assist, but will, based on lawful possibilities, offer objection.

Retention periods

We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.

Your rights

Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we will maintain an administration of anonymised data. You receive all invoices and copies of data in files that are structured in a machine-readable format Based on data classifications that we use within our system. At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens if you suspect that we mistreat or misuse your personal data.

Right of inspection

At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.

Right to rectification

At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.

Right to restriction of processing

At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you chose to cancel said limitation.

Right of transferability

At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. You may send in such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can no longer offer our services to you for we can no longer guarantee the previous data safety.

Right of objection and other rights

At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection we will immediately cease all processing of your data while your objection is being investigated and handled. In case of a justified objection we will return all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until that point and cease processing thereafter. You also maintain the right to not be subject of automated decision-making processes or profiling. We process your data in such a way that this right does not apply. Should you believe that this right does apply then we ask you to reach out to our contact in charge of privacy matters.

Privacy policy changes

At all times we maintain the right to alter our privacy policy. This page however always displays the most recent version of our privacy policy. Should a new privacy policy have consequences for the ways in which we process recently gathered data in regard to your person, then we will notify you of this via e-mail.

Blue Leaf B.V.

Oldengaarde 44, 9331 LX Norg, Netherlands

T+31 (0)6 16 70 26 99

Einfo@jaguahenna.com

Contactperson

Mike de Rooy