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Q: How will my order be shipped?

Letterbox When your order is below 125ml (4oz), you’ll receive it in the post. Parcel Orders of and beyond 125ml (4oz) are sent as a parcel.

Q: I’m in a hurry! Do you provide express shipping?

You can choose express shipping when you’ve added the product to your card

Q: Do I have to consider customs declarations / costs?

You won’t experience customs delays or additional costs if you’re located in the EU (including UK).

When will my order be shipped?

We ship orders on Monday, Wednesday, and Friday.

How long will shipping take?

Delivery time of orders vary according to country and your chosen shipping option, orders will be processed within 1-2 business days. Please note that the times below are estimates and that not rights can be derived from this table.

Region	Estimate
Netherlands & Belgium	2 - 3 business days
Europe (including UK)	Approximately 1 week
USA & Canada	Approximately 1.5 weeks
Rest of the world	Approximately 1 – 3 weeks

How will my order be shipped?

Letterbox

When your order is below 600ml, you’ll receive it in the post. Convenient, as you don’t need to stay at home. Upgraded shipping options can be chosen when finalizing your order.

Parcel

Orders of 600ml and upwards are sent as a parcel. We’ll provide you with a Track & Trace number so you’ll know exactly when it will arrive. Express shipping options can be chosen when finalizing your order.

How can I track my order?

Parcels and orders shipped with express shipping can be tracked. You’ll receive your track and trace code via email as soon as your order is shipped.

What are the shipping costs?

Shipping costs vary per country and are calculated in your cart.

I’m in a hurry! Do you provide express shipping?

Orders will be processed within 1-2 business days. Please do contact us if you’re in a hurry and we’ll try to help you accordingly.

Does Jagua Henna ship globally?

Absolutely. We provide worldwide shipping.

Do I have to consider customs declarations / costs?

You will not face any additional costs when shipping within the European Union's free trade areas.

We will automatically deduct 21% VAT from your order when it's shipped outside of the European Union. But always check the customs regulations of your country to avoid any unforeseen delays and costs. Please note that we cannot be held responsible for any problems / costs arising from importing and customs processing.